Please arrive 15 minutes early so you can settle in. Late arrivals will receive the remaining time of the service, with the full charge still applying.

We require 24 hours’ notice for changes or cancellations. Late changes may incur a 50% charge, and cancellations with less than 4 hours’ notice may be charged in full.

Nomad Spa is for guests 16 years and older.

Yes, arriving a little early is part of the experience. Come 15 minutes before your appointment to settle in, slow down, and enjoy the calm. It makes the whole treatment feel better from the first minute.

Yes, advance booking is recommended to get your preferred time and therapist. Treatments booked in advance require a credit card guarantee, and we’ll confirm all details with you so your arrival feels smooth and effortless.